Delivery

Order processing time

All orders placed in linencult.com web shop are processed within 2-3 business days.

Keep in mind that orders placed on Friday afternoons, weekends, or National Holidays will be processed on the next business day. Additionally, during holiday periods like Thanksgiving, Black Friday, Cyber Monday, Christmas, and Easter, there may be delays. It’s advisable to allow for a few extra business days during such times for your order to be processed and dispatched.

Free Delivery for Orders Over 200 EUR

Enjoy complimentary delivery on orders totaling 200 EUR or more. This offer applies automatically at checkout, providing you with added value and convenience for your purchases. Shop with confidence, knowing that your order will be delivered to your doorstep without any additional shipping charges when you reach the qualifying amount.

Worldwide Shipping: From Lithuania to Your Doorstep

No matter where you are, your order will be meticulously packed and sent directly to your doorstep. We offer shipping to all countries worldwide using reputable courier services like UPS or DHL. Shipping costs are determined by the destination country and parcel weight. For oversized parcels, please contact us for clarification on shipping rates.

Shipping Options in Lithuania

Free In-Store Pickup: Customers can opt to pick up their purchased items at our physical store located at Brastos str. 9, Kaunas. This option is available during our operating hours from Monday to Friday, between 9:00 AM and 6:00 PM.

DPD Parcel Lockers: For added convenience, we offer delivery to DPD parcel lockers located across Lithuania. Customers can select the nearest courier location for their parcel to be delivered.

Omniva Parcel Lockers: Similarly, we also provide delivery to Omniva parcel lockers throughout Lithuania. Customers can choose the most convenient courier location for their parcel delivery

Tracking Information Provided

Upon shipment, you’ll receive a unique tracking number along with a link to monitor the delivery status and track the progress of your parcel. This allows you to stay informed every step of the way until your package safely reaches your hands.

International Taxes and Duties Notice

Please be aware that the shipping options provided earlier do not cover any taxes, duties, or import fees that may be imposed when your package arrives at its destination country. All orders are shipped DDU (Delivered Duty Unpaid). Unfortunately, we have no control over these charges and cannot predict their exact amount, as customs policies and import duties vary widely from country to country.

If you have any concerns or questions regarding potential customs fees, we advise contacting your local customs office for further information before placing your order. Alternatively, feel free to reach out to us via email, and we’ll do our utmost to assist you.

Your understanding and cooperation are greatly appreciated.

Payment

E-Shop Accessibility and Payment Options

Our e-shop is accessible for purchases every day of the week, 24 hours a day, providing you with the convenience to shop at your leisure.

Currency and Pricing

Product prices in our e-shop and on the order summary are listed in euros and other currencies, inclusive of VAT (Value Added Tax). This ensures transparency and clarity regarding the total cost of your purchases.

Payment Methods

Payment for goods bought from our e-shop can be made via electronic banking, credit card, or PayPal, offering you flexibility and security in your transactions.

Price Confirmation

Once the Seller confirms your order, the price of the goods remains unchanged, except in cases where technical errors occur in the information systems or due to other reasons beyond the Seller’s control. If the Buyer disagrees with a new price resulting from such circumstances, they have the right to cancel the order by informing the Seller, and they will receive a refund for the amount paid. This ensures fairness and integrity in our pricing policy.

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