{"id":14071,"date":"2025-06-10T10:20:39","date_gmt":"2025-06-10T07:20:39","guid":{"rendered":"https:\/\/linencult.com\/return-policy\/"},"modified":"2026-06-20T23:59:37","modified_gmt":"2026-06-20T20:59:37","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/linencult.com\/fr\/return-policy\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"

Politique de retour<\/span><\/span><\/h1>

Chez LinenCult, la qualit\u00e9 de nos produits et votre satisfaction nous tiennent profond\u00e9ment \u00e0 c\u0153ur. Si pour quelque raison que ce soit vous n’\u00eates pas enti\u00e8rement satisfait de votre achat, nous accepterons volontiers un retour ou un \u00e9change.<\/p>\n<\/div><\/div>

Retours et \u00e9changes<\/span><\/span><\/h5>

Vous pouvez retourner ou \u00e9changer des articles dans les 30 jours suivant la livraison. Veuillez vous assurer que tous les articles sont inutilis\u00e9s, non lav\u00e9s, non port\u00e9s, avec les \u00e9tiquettes d’origine et l’emballage intact.<\/p>\n

D\u00e8s r\u00e9ception des articles retourn\u00e9s, nous vous en confirmerons la r\u00e9ception par e-mail.<\/p>\n

Retours :<\/p>\n

Vous serez rembours\u00e9(e) du prix total du produit (hors frais d’exp\u00e9dition, droits de douane et taxes suppl\u00e9mentaires).<\/p>\n

Les remboursements seront effectu\u00e9s sur le moyen de paiement d’origine.<\/p>\n

Veuillez pr\u00e9voir jusqu’\u00e0 10 jours ouvrables pour que le remboursement apparaisse sur votre compte.<\/p>\n

\u00c9changes :<\/p>\n

Trait\u00e9s au cas par cas. Veuillez contacter notre \u00e9quipe de service client \u00e0 hello@linen.metamark-dev2.com<\/a><\/p>\n<\/div><\/div>

! Veuillez noter !<\/strong><\/p>\n

Nous n’acceptons pas les retours ou les \u00e9changes pour les cartes cadeaux, les \u00e9chantillons de tissu, les tissus coup\u00e9s \u00e0 la longueur ou les commandes personnalis\u00e9es.<\/p>\n

Les frais d’exp\u00e9dition de retour sont \u00e0 la charge du client.<\/p>\n

Les frais de douane et les taxes \u00e0 l’importation ne sont pas remboursables.<\/p>\n<\/div><\/div>

Comment retourner un article<\/span><\/span><\/h5>

Pour retourner un article, une demande de retour doit \u00eatre envoy\u00e9e par e-mail \u00e0 <\/span>hello@linen.metamark-dev2.com<\/a>.<\/span><\/p>\n

Veuillez indiquer dans l’e-mail : le num\u00e9ro de commande, l’article \u00e0 retourner et le motif du retour ;<\/p>\n

Apr\u00e8s r\u00e9ception de notre confirmation par e-mail, le colis doit \u00eatre envoy\u00e9 \u00e0 l’adresse suivante :<\/p>\n

A.R. Baumil\u0173 T\u016aB Klasikin\u0117 Tekstil\u0117 Brastos str. 9,
47184 <\/span>Kaunas
Lithuania
Phone: +370 620 55747<\/p>\n

Nous recommandons d’utiliser un service d’exp\u00e9dition avec suivi. LinenCult n’est pas responsable des articles perdus lors du transport.<\/p>\n

Si les articles sont retourn\u00e9s endommag\u00e9s, nous nous r\u00e9servons le droit de r\u00e9duire le remboursement en cons\u00e9quence.<\/p>\n<\/div><\/div>

Et si l’article est d\u00e9fectueux ?<\/span><\/span><\/h5>

Si vous avez re\u00e7u un article pr\u00e9sentant un d\u00e9faut de fabrication (mauvaise taille, couleur, coutures d\u00e9fectueuses, etc.), veuillez nous contacter dans les 30 jours suivant la livraison. Dans ce cas, nous prendrons en charge tous les frais de retour et vous aiderons pour un \u00e9change ou un remboursement.<\/p>\n<\/div><\/div>

! Veuillez noter !<\/strong><\/p>\n

La d\u00e9coloration ou le r\u00e9tr\u00e9cissement d\u00fb au lavage n’est pas consid\u00e9r\u00e9 comme un d\u00e9faut. Pour plus d’informations, consultez notre Guide d’entretien du lin.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Politique de retourChez LinenCult, la qualit\u00e9 de nos produits et votre satisfaction nous tiennent profond\u00e9ment \u00e0 c\u0153ur. Si pour quelque raison que ce soit vous n’\u00eates pas enti\u00e8rement satisfait de votre achat, nous accepterons volontiers un retour ou un \u00e9change. Retours et \u00e9changesVous pouvez retourner ou \u00e9changer des articles dans les 30 jours suivant la...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":28,"footnotes":""},"class_list":["post-14071","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPolitique de retour - LinenCult<\/title>\n<meta name=\"description\" content=\"All orders placed in linen.metamark-dev2.com web shop are processed within 2-3 business days.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linencult.com\/fr\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - LinenCult\" \/>\n<meta property=\"og:description\" content=\"All orders placed in linen.metamark-dev2.com web shop are processed within 2-3 business days.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/linencult.com\/fr\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"LinenCult\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-20T20:59:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/linencult.com\\\/fr\\\/return-policy\\\/\",\"url\":\"https:\\\/\\\/linencult.com\\\/fr\\\/return-policy\\\/\",\"name\":\"Politique de retour - 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